Effective Date: 29 September 2025

Haritzep Impex Private Limited (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, share, store, and safeguard your personal information when you visit and use our website and services.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, contact details, address, email, phone number, payment details, and account login information, provided when you register or place an order.

  • Transaction Data: Purchase history, order details, payment and shipment information.

  • Technical Data: IP address, browser type, operating system, device data, and usage statistics collected automatically through cookies and similar technologies.

  • Communication Data: Emails, customer service interactions, feedback, and support requests.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process orders, payments, and deliver products and services.

  • To manage your account and provide customer support.

  • To communicate order updates, offers, and marketing communications (with your consent).

  • To analyze website usage and enhance site performance and user experience.

  • To comply with legal obligations and enforce our terms and policies.

3. Sharing of Information

We may disclose your information in the following cases:

  • To our trusted service providers (such as payment gateways, shipping partners, and IT providers) as necessary for order fulfillment and website operations.

  • When required by law, regulation, or valid legal process.

  • To protect our rights, property, or safety and that of our customers or others.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand site usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

5. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or loss.

6. Your Rights

You may request to access, correct, update, or delete your personal information. To exercise these rights or to withdraw consent for marketing communications, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites; please review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

9. Contact Us

For questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Haritzep Impex Private Limited
Rm – 406, Shree Siddhi Apt, SantNagar, Manvelpada, Virar (E),
Virar, Vasai, Thane – 401303, Maharashtra, India
Email: info@haritzepimpex.com